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Now Hiring - Business Relationship Manager in Carlsbad, CA

Business Relationship Manager in Carlsbad, CA

Gemological Institute of America
Base Salary Yes (amount not posted)
Total Comp: NA
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Qualifications Years In Sales
Industry: Nonprofit and NGO
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Civic & Social Services
To Whom Nonprofit & NGO
Location: Carlsbad, CA
3.9
JOB OVERVIEW
GIA Business Relationship Managers nurture and build productive working relationships at all levels with GIA’s Business Units, Schools, Laboratories, and departments to understand their products, services, operational business strategies and business processes to help shape, deliver and drive value.
The Relationship Manager presents value in the application of technical resources, services and support use of technology systems and solutions to promote GIA’s mission by managing and executing portfolio programs, to ensure delivery of appropriate products, services and capabilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Ensure business units and Information Technology are aligned with the business strategy and proactively translates the business needs so the partnership can fulfil the business direction.
  • Focus on understanding strategy, goals, business drivers and technology needs to aid in the shaping of effective services, solutions and business value realization.
  • Serve as the primary (not exclusive) point of contact and coordination in building long-term relationships with business units.
  • Assist partners through business case and proposal development.
  • Provide business process analysis, share best practices and recommend business solutions.
  • Develop and manage dashboards, reports and other shared success metrics.
  • Monitor and clearly communicate the progress of initiatives to internal and external stakeholders.
  • Fosters creativity and innovation by staying abreast of industry and technology trends.
  • Collaborate with internal GIA teams to resolve work prioritization or resourcing conflicts as they arise
  • Anticipates bottlenecks and provides escalation management.
  • Establish initial vendor relationships and maintain a forward-looking view of vendor direction.
  • Interface with vendors to understand whether vendor products will meet business requirements.
  • Other duties as assigned.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
  • Leadership & Accountability: Demonstrates personal initiative, focus and drive for continuous improvement; holds self and team accountable to meet commitments, and models GIA values.
  • Technical/Functional Knowledge: In-depth knowledge of principles and practices within discipline or broad knowledge across many related disciplines. Keeps up with current technology and trends.
  • Service Mindset: Focuses on the needs of customers; builds strong customer relationships and delivers holistic, customer-centric solutions recognizing longer-term implications.
  • Communication Skills: Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences; uses clear and effective verbal and written communications delivered with confidence and the style of the receiver in mind.
  • Collaboration skills: Uses excellent collaboration skills with all levels (up/down and lateral); develops and uses collaborative relationships to facilitate the accomplishment of work goals.
  • Time management: Approaches work in an organized and systematic manner; plans work and time effectively to manage conflicting or shifting priorities and achievement of goals.
  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.
  • Demonstrates the following interpersonal attributes: Adaptable, flexible; uses grace & tact under pressure; unflappable when confronting challenges; resilient; positive outlook and "can-do" attitude; respectful & approachable style.
  • Quick learner, able to come up to speed on IT systems and IT/business processes rapidly.
  • Ability to work independently with little direction or direct supervision.
EDUCATION AND EXPERIENCE
  • Bachelor’s degree with major or emphasis in Information Technology, Computer Science, Business Management, Business Administration or related field, and
  • 7–10+ years of experience of as a Business Relationship Manager, Management Consultant or equivalent combination of education and experience in a similar role.
  • Preferred Certified Business Relationship Manager, Certified Scrum Product Owner.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
  • Work is performed in a designated professional office workstation and environment.
  • Extensive use of office equipment to include computer, calculator, copier, fax, and other business related machines and software.
Salary range: $107-171K

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.
Gemological Institute of America
Company Size
1001 to 5000 Employees
Founded
1931
They Sell
Civic & Social Services
To Whom
Nonprofit & NGO
Website
http://www.gia.edu/
Revenue
Unknown / Non-Applicable

Gemological Institute of America is currently hiring for 1 sales position
Gemological Institute of America has openings in: CA
The average salary at Gemological Institute of America is:

1 Yes (amount not posted)

Gemological Institute of America
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Gemological Institute of America

Gemological Institute of America is currently hiring for 1 sales position
Gemological Institute of America has openings in: CA
The average salary at Gemological Institute of America is:

1 Yes (amount not posted)